“I've worked with Headway for over ten years and the quality of the services they provide to youth and their family has been excellent. The staff genuinely care about their clients and want them to be successful…they hold their young clients accountable for their behavior.

- Willie Bridges, Senior Planning Analyst, Office of the Hennepin County Attorney


The overall goal of the Truancy Case Management Program is to help students and families to reduce barriers to regular school attendance that will result in an increase in high school graduation. The program uses a holistic treatment model that includes looking at all the strengths in the family and community to help support the student in attending school on a regular basis.

Truancy is often the result of many different factors and therefore our Truancy Case Management program offers an individualized approach to addressing the needs of the student, family as well as the school. We help families and students to identify obstacles to regular school attendance and help to connect them with resource to remove the obstacles to improve attendance. We work closely with families as well looking to strengthen the relationships between parents and schools to help support parents in advocating for their child and supporting them in attending school daily.

The Truancy Case Management program also works closely with local schools to help support school staff in getting students engaged in school who have been identified as truant. In addition to working with home schools for students we work closely with alternative and charter schools to help find alternative settings for students who are struggling in a mainstream environment.

Our program provides individual case management services to referred youth and their families with the focus of identifying obstacles which are interfering with school attendance. Truancy Case Managers meet with youth, in person, once per week. Truancy Case Managers meet with families in person once per month. All in person meetings can take place in school, in the home, in the community, or at an office at Headway. Truancy Case Managers are encouraged to have weekly contact with families via the phone. Truancy Case Managers provide support the youth and families and can make referrals for additional services as identified.

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