Testimonials

“I've worked with Headway for over ten years and the quality of the services they provide to youth and their family has been excellent. The staff genuinely care about their clients and want them to be successful…they hold their young clients accountable for their behavior.

- Willie Bridges, Senior Planning Analyst, Office of the Hennepin County Attorney

Shamsa Mahmud, BA

Shamsa Gaal 8.25

Bilingual Children’s Mental Health Targeted Case Manager

Phone: 612-205-9907
Fax: 612-861-3446
Email: shamsa.mahmud@headway.org
6425 Nicollet Avenue South
Richfield, MN 55423 

Shamsa joined Headway in February, 2017 and has worked in the human services field since 2013.  She has experience working with low-income families experiencing cultural, linguistic, social, financial, and other barriers to self-sufficiency, thus providing her with a wealth of knowledge to help coordinate, arrange and facilitate services for children and families in the Twin Cities.  She is fluent in both English and Somali and has worked previously for Muslim Housing Services in Seattle, Washington, and African Community Services in Minneapolis.  "I want to help children and their families improve their lives by connecting them with resources to help them overcome obstacles and have better, healthier futures," she says.   

When she is not working, Shamsa enjoys hanging out with her family and friends, practicing photography, traveling, and volunteering.  

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